Case Study

Bakery and Quick Service Restaurants

Ethnic bakery operations and strip mall restaurant retail locations, selling sandwiches and pastries and other baked goods.


$60 million


Food & Agribusiness, Retail, Manufacturing

Services Provided

Turnaround & Business Restructuring, Enterprise Performance Improvement, Capital Solutions


Family-owned business that expanded quickly into 15 store locations and started losing money from operations. Lender was concerned over covenant defaults and lack of communication on plan to return to profitability.


  • Prepared detailed data analysis of operating and financial performance, including product and customer profitability to identify changes in performance and potential root causes.
  • Conducted detailed walk-through analysis of production operations (including observation techniques) to identify bottlenecks and cost structure issues.
  • Assisted with production scheduling and routing which supported a 25% reduction in overtime and direct labor costs. Implemented LEAN manufacturing techniques to support better overall workflow, more efficient routings, reduced cycle times, timely reporting and feedback for continuous production improvements.
  • Returned to profitability within 60 days and to better than historical performance within six months.